At 8 Hexa (SMC) Private Limited, we take pride in providing top-notch software solutions tailored to meet the needs of our users. As our product is a digital service and an intangible asset, we maintain a strict no-refund policy for all purchases. Please review the following terms carefully:

Non-Refundable Nature of Our Service

• Digital Product: Our services, including subscription plans, software solutions, and features, are delivered instantly and digitally, making them non-returnable.

• Trial Periods: Where applicable, we may offer free trials to allow users to evaluate the service before committing to a subscription or project.

• Subscription Renewals: Automatic renewals for ongoing subscriptions are non-refundable. Users are encouraged to cancel subscriptions before the renewal date to avoid additional charges.

Support and Resolution

We are committed to your satisfaction and strive to deliver a seamless experience. Should you encounter any issues with our services:

• Technical Support: Our team is available to assist you in resolving any challenges you may face while using the product.

• Account Review: If you believe you were charged in error, please contact our support team, and we will investigate promptly.

Exceptions

Refunds may only be considered under exceptional circumstances, such as duplicate payments or verifiable technical errors during the purchase process. In such cases, please contact our support team within 7 business days of the transaction.

Contact Us

If you have any questions or need assistance, please reach out to our support team:

Email: admin@8hexa.com
Phone: +92 347 5050468

Thank you for choosing 8 Hexa (SMC) Private Limited!